Free Shipping over € 50,00

Frequently Asked Questions

  1. Can I pay with credit card?
  2. Do you offer international shipping?
  3. Do you offer Customer Accounts?
  4. Do you wholesale?
  5. Do you have a physical store?
  6. Can I track my shipment online?
  7. Do you ship to other addresses?
  8. What are your delivery times?
  9. How much do you charge for shipping?
  10. What are your shipment options?
  11. Will you ask me before sharing my information with third parties?
  12. Will you share my personal information with third parties?
  13. Is my credit card information safe with you?
  14. How can I pay?
  15. What’s your return policy at o-look24.com?
  16. What’s the warranty on items bought at o-look24.com?
  17. How much does it cost to send merchandise back to o-look24.com?
  18. What if an item purchased at o-look24.com arrives damaged?
  19. To which countries does o-look24.com ship?
  20. How can I order at o-look24.com?
1. Can I pay with credit card?
Yes, we accept Visa, MasterCard, American Express and Diners Club. We do not accept any other credit card at this stage but we are working on it.
2. Do you offer international shipping?
Yes, basically we can ship to any country in the world. Free shipping is only offered within European Union and Switzerland, though.
3. Do you offer Customer Accounts?
Yes. You can create a Customer Account while shopping. Once you have created your online account this will enable you to complete the shopping process quickly, create a Wish List and track any orders that you make.
4. Do you wholesale?
Yes.
5. Do you have a physical store?
Yes, we do have several branch stores in Austria.
6. Can I track my shipment online?
You can track the status of your order online via the Link and Code we send you in our shipment notification email.
7. Do you ship to other addresses?
Yes, the shipping address may be different from the billing address.
8. What are your delivery times?
After you have received an email from us that your order has been shipped delivery may be expected within 1 to 2 business days for Austria, 2 to 3 business days for Germany.
9. How much do you charge for shipping?
We offer free shipping within Europe for purchases above Euro 50.
For orders under Euro 50 we charge a Europe-wide shipping fee of Euro 2,90.
10. What are your shipment options?
Your order will ship with the Austrian Postal Service. On request we can also ship using express delivery or a carrier of your choice. Please note that extra shipping charges will occur!
11. Will you ask me before sharing my information with third parties?
We never share any information with third parties!
12. Will you share my personal information with third parties?
No, of course not!
13. Is my credit card information safe with you?
Absolutely! All personal and credit card information is encrypted for your protection. Our site uses Secure Sockets Layer (SSL) to ensure your transaction is safe. Your credit card information is processed by a clearing house, not by us.
14. How can I pay?
The easiest payment option is credit card (Visa, MasterCard, American Express or Diners Club). We also accept PayPal payments, advance payment or C.O.D. For C.O.D. services we charge a Euro 8 handling fee.
15. What’s your return policy at o-look24.com?
We will gladly refund you if you return unused items in their original condition within 14 days of shipping date.
16. What’s the warranty on items bought at o-look24.com?
All items bought at o-look24.com come with a full 6 month warranty.

If for any reason you are not satisfied with the purchase and you have not damaged the product you can return it within 6 months and o-look24.com pays all shipping and handling fees.

Of course you can always contact us beyond the warranty period. We are always happy to help you!
17. How much does it cost to send merchandise back to o-look24.com?
You will be required to pay the cost of return shipping.

Within Austria you can send your return via “freight collect”. We will deduct Euro 6 postage from your return.

At this stage we do not offer "freight collect" outside Austria.
18. What if an item purchased at o-look24.com arrives damaged?
Please report the damage asap to info@o-look24.com to obtain further information on the proceedings.
19. To which countries does o-look24.com ship?
o-look24.com ships to any country in the world. We offer free shipping within Europe for purchases above Euro 50. Shipping outside Europe requires additional shipping cost.
20. How can I order at o-look24.com?
Simply put items in your shopping basket. If you wish you can also place a phone order. Call us at +43-(0)512-560444-400, Monday to Friday 8:00 am to 6:00 pm or send us an email.

Your o-look24.com advantages:

  • 14-day right to return merchandise.
  • Free shipping within the EU on orders over 50,00 Euro!
  • Full warranty. o-look24.com is your authorized Oakley dealer.
  • Accepted payment methods: VISA, MasterCard, AMEX, Diners, PayPal, advance payment and C.O.D.


If you prefer to phone in your order call +43–(0)512–560444–400
between 8 a.m. - 5 p.m., Monday to Friday.

o-look24.com is authorized dealer for:

 
We accept:



Our partner for shipping:
in Germany in Switzerland in Austria worldwide
o-look24.com is an official premium Oakley stockist. In our store you can find all the latest Oakley sunglasses models. We provide free shipping throughout Europe from an order of 50,00 €. You can pay your Oakley sunnglasses with all current online payment methods.
Sunglasses Partnershops:
adidas Sonnenbrillen
Ray-Ban
gloryfy eyewear
Brynje
Carrera
Miller Optik Shop
Red Bull Eyewear
Leica Store


Contact Us:
Miller Optik GmbH
Meraner Straße 3
6020 Innsbruck
Tel.: +43–(0)512–560444–400
info@o-look24.com

o-look24.com by Miller Optik GmbH Meraner Straße 3 6020 Innsbruck Tirol Austria +43(0)512 560444-400